I’ve been using my own cloud-hosted SMTP relay and Zimbra server for over a decade now, and I love it.

There can be a bit of a learning curve, and in some cases sites won’t accept mail from cloud-hosted domains. I add those domains to a rule in sendmail that sends those domains through Amazon SES, and then they get accepted.

If you do go this route, just make sure that your recovery emails or 2FA for things like your registrar go somewhere else. If your cloud provider pulls the plug on you or something you don’t want to be stuck waiting for an email that can’t arrive.

I love the level of control that I have over my email and wouldn’t have it any other way.

tl;dr: steep learning curve, but worth it in the long run. Keep gmail as a recovery/2FA account or something, though.

To me, I feel like this is a problem perpetuated by management. I see it on the system administration side as well – they don’t care if people understand why a tool works; they just want someone who can run it. If there’s no free thought the people are interchangeable and easily replaced.

I often see it farmed out to vendors when actual thought is required, and it’s maddening.