This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.
Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.
What can we do?
This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.
Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.
What can we do?
I could see merit to that argilument if the sign-ups process was kind’ve a pain, but honestly it’s so easy to create an account on Lemmy it’s hard to give that too much credence. Most servers just want a username and a password, and many don’t even require an email to verify. If putting in a username and password somewhere else because they didn’t like their first instance is too much for them, that’s a pretty flighty user to begin with, and they would probably leave for a host of other reasons too.
Saying that, a better way to narrow down that initial choice of server would not go amiss, but ultimately people will need to understand that this is all run by volunteers and there may be more bumps than a corporate controlled platform, but the other advantages (if they appeal to this theoretical user) are worth it.
Even with a better server picking tool, and even if they pick a server they like the first time, it’s possible that server has to shut down some day due to unforeseen circumstances, and that user will have to either accept that they have to create a new account somewhere, or decide that’s not an ideal UX and never come back, which would be a shame, but impossible to prevent.
You tell that to a normal user (and I mean NORMAL) and they will lose any interests in making the effort of attempting to pick a server… I know it sounds far fetched, but that’s my experience with normal users, unless they have someone willing to hold their hand at every moment and every change, all these things scare them, no matter how simple they seem for us.
As someone who has had to explain to longtime Linux users why and how some arcane aspect of package management isn’t grok-able by the common user, I understand where you’re coming from with that point.
However, while I do agree the overall experience could be more intuitive and easier, if the first concepts of federation and picking a server is too much for someone, I don’t know if that is possible to overcome since it’s fundamental to this whole citizen controlled media experiment. Hopefully at some point in the future it becomes more popular, and thus the concept becomes more understandable and less scary due to seeing others get on with it, just like email.